Panel management Spring Health
Most recently, I designed panel management: an actionable, population-management view of a provider’s client list, so the clients who need attention surface first.
2026
Medication care Spring Health
I designed Medication Management, which connects members to the psychiatric medication support they need, right when they need it, while opening up a new source of revenue for Spring.
Messaging Spring Health
I designed secure, HIPAA-compliant messaging between providers and clients inside Spring Practice.
2025
Resource library Spring Health
I designed the library of self-guided exercises and courses providers pull from, built to prove that exercise engagement improves clinical outcomes.
Measures Spring Health
I designed clinical decision support that turns a wall of scores into a read on progress: the trend, the latest result, and the moment something needs attention.
2019–2022
Remote assistance for autonomous vehicles Cruise
I led the advisor experience for remote maneuvering, an internal tool that replaced guesswork with direct input on where a stalled vehicle could go, always within its safety guidelines.
2016–2019
Consumer experience eBay
I owned the end-to-end Returns and messaging experience between sellers and buyers, from the moment a return opens to the conversation that resolves it.
Get in touch soleilphan@gmail.com · LinkedIn